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Shipping & Delivery
Shipping Policy
At Mart Out, we are committed to delivering your order quickly and efficiently throughout the United States.
Processing Time
Orders are typically processed within 1 business day after payment confirmation.
Shipping Time
We currently ship within the United States only.
Estimated delivery time:
3–5 Business Days
Please note that delivery times are estimates and may occasionally vary due to weather conditions, carrier delays, holidays, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Mart Out is not responsible for delays or losses resulting from incorrect shipping details provided at checkout.
Lost or Delayed Packages
If your package is delayed or appears lost, please contact our customer support team and we will work with the shipping carrier to assist you.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Return & Refund
Refund & Return Policy
At Mart Out, customer satisfaction is our top priority.
Returns
We accept returns within 30 days of delivery.
To qualify for a return:
• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase is required.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and provide photos of the issue.
Refunds
After receiving and inspecting your returned item, we will notify you regarding the approval of your refund.
Approved refunds will be processed to the original payment method within 5–10 business days.
Return Shipping Costs
Customers may be responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect product.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Description
The Cavevine Nugget ice Maker countertop with Side Tank is built for fast, reliable performance with the features that matter most.
Key Features:
- 【Unlimited Continuous Ice Making Supports】 unlimited cyclic ice making, producing up to 41LBS ice. It automatically resumes ice production when ice stock is insufficient. Simply keep it powered on for non-stop ice making, ensuring sufficient ice supply all the time.
- 【Chewable Nugget Ice】Enjoy the satisfying crunch of soft, chewable nugget ice! Unlike hard block ice, our small pellet ice is gentle on teeth and cools drinks rapidly without diluting the flavor. The ice maker features a food-grade liner and BPA-free components, ensuring every ice cube is clean, odorless, and safe for your family and guests.
- 【Self-cleaning】Equipped with an intelligent control panel and LED indicators, you can easily monitor ice levels and water status. The machine features an automatic shut-off when the basket is full or water is low. The "One-Button Self-Cleaning" function simplifies maintenance, keeping your machine hygienic and extending its lifespan with minimal effort.
- 【Whisper-quiet】Compact Design Designed for modern living spaces, this mini ice maker operates at a low noise level (approx. 45dB), making it perfect for bedrooms, offices, or living rooms without disturbing your peace. Its compact footprint fits easily on countertops, and the ergonomic handle makes it effortless to move between the kitchen, RV, or camping site.
Specifications:
- Brand: Cavevine
- Model Name: ICE 002
- Product Dimensions: 6.6"D x 11.6"W x 14.6"H
- Capacity: 3 Pounds
- Wattage: 120 watts
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