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Shipping & Delivery
Shipping Policy
At Mart Out, we are committed to delivering your order quickly and efficiently throughout the United States.
Processing Time
Orders are typically processed within 1 business day after payment confirmation.
Shipping Time
We currently ship within the United States only.
Estimated delivery time:
3–5 Business Days
Please note that delivery times are estimates and may occasionally vary due to weather conditions, carrier delays, holidays, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Mart Out is not responsible for delays or losses resulting from incorrect shipping details provided at checkout.
Lost or Delayed Packages
If your package is delayed or appears lost, please contact our customer support team and we will work with the shipping carrier to assist you.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Return & Refund
Refund & Return Policy
At Mart Out, customer satisfaction is our top priority.
Returns
We accept returns within 30 days of delivery.
To qualify for a return:
• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase is required.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and provide photos of the issue.
Refunds
After receiving and inspecting your returned item, we will notify you regarding the approval of your refund.
Approved refunds will be processed to the original payment method within 5–10 business days.
Return Shipping Costs
Customers may be responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect product.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Description
The Exnos Clear Ice Cube Maker is built for fast, reliable performance with the features that matter most.
Key Features:
- Spray-Type Technology: Our advanced intermittent spray system evenly distributes water, effectively removing bubbles to create solid, crystal-clear ice that melts more slowly. As a clear ice cube maker, it provides pure ice cubes perfectly suited for whisky, iced coffee, and other taste-sensitive beverages
- Fast Ice Production: No more long waits. The first batch of 8 solid ice cubes is ready in just 23 minutes, with each subsequent cycle taking only 20 minutes. With a daily output of 22–26.4 lbs, this whiskey ice maker is perfect for family gatherings, home offices, or everyday kitchen use
- One-Touch Self-Cleaning: At the touch of a button, the internal circulation system removes limescale and impurities in just 15 minutes. Enjoy cleaner, fresher ice without scrubbing or disassembly — exactly what you expect from a reliable EXNOS cube ice maker
- Quiet Operation: Designed for shared family spaces, this countertop ice cube maker runs at under 55dB — quieter than a home vacuum and comparable to a soft conversation or air conditioner. Whether in the kitchen, living room, or an open-concept home, it won't disrupt your daily life
- Full-Feature Control Panel: Take full control with the intuitive LED panel. Easily adjust ice thickness, set a timer for scheduled ice making, and monitor ice-full or water-shortage alerts. The built-in blue LED ambient light adds a modern touch while making ice retrieval easy — smart design for a modern clear ice cube maker.
Specifications:
- Brand: EXNOS
- Model Name: EXNOS Ice Cube Maker
- Product Dimensions: 15.67"D x 9.84"W x 16.14"H
- Capacity: 1.76 Pounds
- Wattage: 260 watts
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