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Shipping & Delivery
Shipping Policy
At Mart Out, we are committed to delivering your order quickly and efficiently throughout the United States.
Processing Time
Orders are typically processed within 1 business day after payment confirmation.
Shipping Time
We currently ship within the United States only.
Estimated delivery time:
3–5 Business Days
Please note that delivery times are estimates and may occasionally vary due to weather conditions, carrier delays, holidays, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Mart Out is not responsible for delays or losses resulting from incorrect shipping details provided at checkout.
Lost or Delayed Packages
If your package is delayed or appears lost, please contact our customer support team and we will work with the shipping carrier to assist you.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Return & Refund
Refund & Return Policy
At Mart Out, customer satisfaction is our top priority.
Returns
We accept returns within 30 days of delivery.
To qualify for a return:
• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase is required.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and provide photos of the issue.
Refunds
After receiving and inspecting your returned item, we will notify you regarding the approval of your refund.
Approved refunds will be processed to the original payment method within 5–10 business days.
Return Shipping Costs
Customers may be responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect product.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Description
The Costway Self Dispensing Nugget Ice Maker Countertop is built for fast, reliable performance with the features that matter most.
Key Features:
- Efficient & Continuous Ice Supply: Thanks to the powerful compressor, the countertop ice maker can produce up to 80 lbs of ice per day and store 7.5 lbs ice cubes at a time. Thus, the ice making machine helps keep family kitchens, office counters, and party bars supplied with ice throughout the day.
- Built with Ice Dispensing Function: Featuring unique self dispensing function, the ice maker makes scooping unnecessary. You just need to press the dispense button to get ice cubes, and then enjoy the iced drinks. Note: If the ice storage bin is low on ice, the ice removal indicator will flash.
- Softer & Chewable Nugget Ice: Different from cube ice and bullet ice, the nugget ice is softer & teeth-friendly, great for absorbing flavors, and perfect for accelerating cooling. It will bring a satisfying texture that pairs beautifully with tea, soda, cocktails, and smoothies in every season.
- Easy Operation with Control Panel: Intuitive control panel is designed with maintenance, water shortage and ice full indicators. Additionally, in the standby mode, press the maintenance button twice to enter cleaning mode to automatically clean for 5 minutes.
- Considerate Design & Accessories: Detachable drip tray collects waste water. Complete accessories bring much convenience. Water inlet pipe and drain pipe allow for simple water supply and drainage.
Specifications:
- Brand: COSTWAY
- Model Name: COSTWAY
- Product Dimensions: 21.6"D x 20"W x 12.2"H
- Capacity: 7.5 Pounds
- Voltage: 110 Volts (AC)
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