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Shipping & Delivery
Shipping Policy
At Mart Out, we are committed to delivering your order quickly and efficiently throughout the United States.
Processing Time
Orders are typically processed within 1 business day after payment confirmation.
Shipping Time
We currently ship within the United States only.
Estimated delivery time:
3–5 Business Days
Please note that delivery times are estimates and may occasionally vary due to weather conditions, carrier delays, holidays, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Mart Out is not responsible for delays or losses resulting from incorrect shipping details provided at checkout.
Lost or Delayed Packages
If your package is delayed or appears lost, please contact our customer support team and we will work with the shipping carrier to assist you.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Return & Refund
Refund & Return Policy
At Mart Out, customer satisfaction is our top priority.
Returns
We accept returns within 30 days of delivery.
To qualify for a return:
• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase is required.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and provide photos of the issue.
Refunds
After receiving and inspecting your returned item, we will notify you regarding the approval of your refund.
Approved refunds will be processed to the original payment method within 5–10 business days.
Return Shipping Costs
Customers may be responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect product.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Description
The Mojgar Countertop Ice Maker is built for fast, reliable performance with the features that matter most.
Key Features:
- Fast Ice Making: This ice maker features a 1.5-liter water tank, capable of producing up to 26 pounds of ice within 24 hours and storing up to 1.3 pounds of ice at a time. It can make 8 bullet-shaped ice cubes in 6 minutes, eliminating long waits and making it the ideal choice for enjoying a cool summer
- Portable Design: This ice machine maker countertop measures 8.8 x 11.6 x 12.5 inches and weighs 15.4 pounds, featuring a compact design that takes up minimal space. Additionally, our compact ice maker is equipped with a sturdy handle for easy portability, making it suitable for placement in the kitchen, patio, office, or RV
- Smart Operation & Self-Cleaning: The "ICE FULL" indicator flashes to remind you to empty the basket when it's full, preventing overflow. Similarly, the "ADD WATER" indicator will flash to alert you when the water level is low. Additionally, this compact ice maker features a auto-cleaning function. Simply add water, then press and hold the "ON/OFF" button for 5 seconds to start a 30-minute automatic cleaning cycle. This keeps the ice maker clean with minimal effort
- Two Ice Cube Sizes & Perfect Bullet Ice: This small ice maker allows you to choose between two ice cube sizes. Smaller cubes are ideal for keeping seafood or beer chilled over extended periods, while larger cubes work perfectly for rapidly cooling coffee or other drinks. The smooth bullet-shaped design ensures the ice cubes are safe and comfortable, without any risk of hurting your hands or mouth during use
- Quiet Operation & Warranty Promise: During operation, the portable ice maker countertop operates at a noise level below 40 decibels. Our offer includes a 12-month warranty from the original purchase date and lifetime technical service support. If you have any questions about using our ice maker, our 7/24 customer support team is always here to help!
Specifications:
- Brand: Mojgar
- Model Name: Ice Makers Countertop
- Product Dimensions: 11.06"D x 10.39"W x 7.95"H
- Capacity: 1.3 Pounds
- Voltage: 110 Volts
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