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Shipping & Delivery
Shipping Policy
At Mart Out, we are committed to delivering your order quickly and efficiently throughout the United States.
Processing Time
Orders are typically processed within 1 business day after payment confirmation.
Shipping Time
We currently ship within the United States only.
Estimated delivery time:
3–5 Business Days
Please note that delivery times are estimates and may occasionally vary due to weather conditions, carrier delays, holidays, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Mart Out is not responsible for delays or losses resulting from incorrect shipping details provided at checkout.
Lost or Delayed Packages
If your package is delayed or appears lost, please contact our customer support team and we will work with the shipping carrier to assist you.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Return & Refund
Refund & Return Policy
At Mart Out, customer satisfaction is our top priority.
Returns
We accept returns within 30 days of delivery.
To qualify for a return:
• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase is required.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and provide photos of the issue.
Refunds
After receiving and inspecting your returned item, we will notify you regarding the approval of your refund.
Approved refunds will be processed to the original payment method within 5–10 business days.
Return Shipping Costs
Customers may be responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect product.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Description
The Hsuflws Countertop Ice Maker and Freezer is built for fast, reliable performance with the features that matter most.
Key Features:
- 【Fast Ice Production & 3 Sizes】: This countertop nugget ice maker has an upgraded new compressor; it makes 9 ice cubes in just 6 minutes; it produces up to 26.5 lbs of ice per day; it offers 3 ice sizes to choose from; the popular bullet-shaped cubes are smooth and won’t stick easily; they’re perfect for whiskey, cold drinks, or iced coffee
- 【Easy To Use & Clean】: This ice makers countertop nugget requires no installation or plumbing; simply plug it in, fill the water tank, and press the "ON/OFF" button to start; "ICE FULL" and "ADD WATER" indicator lights alert you timely; it has a convenient drainage cap and removable parts; cleaning is quick and hassle-free; you can focus on enjoying ice without maintenance worries
- 【Compact & Portable】: This icemakers countertop measures 12.59(D)*9.44(W)*12.2(H) inches; it’s compact and easy to carry; the detachable ice basket and ice scoop make moving ice cubes effortless; it’s perfect for RVs, tailgates, boats, and kitchens
- 【Modern Transparent Design】: This crushed ice makers countertop has a large transparent window; you can always see ice being made and the ice level; it does not keep ice; unused ice melts and recycles back into the water reservoir; keep the water full and empty the bin to make ice constantly; it makes ice every 6 to 9 minutes as stated
- 【LCD Electronic Controls】: This nugget ice makers countertop and ice machine nugget has electronic controls with an LCD display; it includes indicators for ice size, add water, timing, and ice bucket full; place it in a cool, ventilated area to greatly improve ice production capacity
Specifications:
- Brand: HSUFLWS
- Model Name: Countertop Ice Maker and Freezer
- Product Dimensions: 11"D x 10.99"W x 14"H
- Capacity: 26 Pounds
- Voltage: 1
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