Shipping & Delivery
Shipping Policy
At Mart Out, we are committed to delivering your order quickly and efficiently throughout the United States.
Processing Time
Orders are typically processed within 1 business day after payment confirmation.
Shipping Time
We currently ship within the United States only.
Estimated delivery time:
3–5 Business Days
Please note that delivery times are estimates and may occasionally vary due to weather conditions, carrier delays, holidays, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Mart Out is not responsible for delays or losses resulting from incorrect shipping details provided at checkout.
Lost or Delayed Packages
If your package is delayed or appears lost, please contact our customer support team and we will work with the shipping carrier to assist you.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Return & Refund
Refund & Return Policy
At Mart Out, customer satisfaction is our top priority.
Returns
We accept returns within 30 days of delivery.
To qualify for a return:
• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase is required.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and provide photos of the issue.
Refunds
After receiving and inspecting your returned item, we will notify you regarding the approval of your refund.
Approved refunds will be processed to the original payment method within 5–10 business days.
Return Shipping Costs
Customers may be responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect product.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Description
The Cowsar Ice Maker Countertop is built for fast, reliable performance with the features that matter most.
Key Features:
- Efficient Ice Making: This countertop ice maker can produce ice cubes in just 6 minutes and can produce a total of 26 pounds of ice cubes within 24 hours, ensuring a stable and sufficient supply of ice for parties or daily use. Enjoy a continuous stream of ice cubes throughout the day to cool down your drinks.
- 2 Ways to Add Water: The counter top ice maker's flexible water adding method can handle various situations. It can be easily filled with water through a dedicated 1.2-liter top water tank, or directly poured into a 0.8-liter top opening water tank. This dual design reduces the frequency of adding water and provides convenience.
- Intuitive and Simple Operation: Clear indicator lights, easy control! Only three user-friendly mechanical buttons are needed to operate your portable ice maker, and the automatic cleaning function makes maintenance easy. The bright indicator light will clearly remind you that you need to add water or that the ice is full.
- 2 Sizes of Ice Cubes: Our portable ice markers countertop offers two sizes of ice cubes to choose from. Choosing smaller ice cubes can quickly cool juice, tea, and coffee. Customize your ice cubes according to your favorite beverage. Choose larger ice cubes for whiskey, ice packs, and food preservation.
- Silent Operation: This small ice makers runs quietly, with a noise level below 45 decibels, and will not disturb your living space. Enjoy fresh ice anytime while maintaining a peaceful space. ETL-certified for safety and approved for both home and commercial use.
Specifications:
- Brand: COWSAR
- Model Name: HZB-12/U
- Product Dimensions: 12.36"D x 6.69"W x 14.88"H
- Capacity: 26 Pounds
- Wattage: 230 watts
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