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Shipping & Delivery
Shipping Policy
At Mart Out, we are committed to delivering your order quickly and efficiently throughout the United States.
Processing Time
Orders are typically processed within 1 business day after payment confirmation.
Shipping Time
We currently ship within the United States only.
Estimated delivery time:
3–5 Business Days
Please note that delivery times are estimates and may occasionally vary due to weather conditions, carrier delays, holidays, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Mart Out is not responsible for delays or losses resulting from incorrect shipping details provided at checkout.
Lost or Delayed Packages
If your package is delayed or appears lost, please contact our customer support team and we will work with the shipping carrier to assist you.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Return & Refund
Refund & Return Policy
At Mart Out, customer satisfaction is our top priority.
Returns
We accept returns within 30 days of delivery.
To qualify for a return:
• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase is required.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and provide photos of the issue.
Refunds
After receiving and inspecting your returned item, we will notify you regarding the approval of your refund.
Approved refunds will be processed to the original payment method within 5–10 business days.
Return Shipping Costs
Customers may be responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect product.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Description
The Cowsar Nugget Ice Maker Countertop is built for fast, reliable performance with the features that matter most.
Key Features:
- 【Rapid Efficient Ice Making】Our nugget ice maker countertop with removable 2.4L rear water reservoir can make up to 44 lbs of chewable nugget ice daily. With upgraded insulation, these ice cubes stay frozen for up to 5 hours, ensuring you're never without ice, ensuring continuous and rapid ice-making. No more trips to the store for ice!
- 【Contactless Cleaner Ice】The nugget ice maker with dispenser adopts a new design for a cleaner way to take ice.The stylish stainless steel body, operation is as simple as placing your drink cup under the dispenser, pulling the lever and that’s it, no need to fumble around with scoops or struggle to remove ice from trays anymore.
- 【Refreshing Chewable Nugget Ice】Say goodbye to hard, unchewable ice blocks. Enjoy soft, crunchy, tooth-friendly ice that’s slow-melting and ideal for beverages. Keeps drinks cool without watering them down, enhancing flavor retention, perfect for any beverage from whisky to soda. In addition, this ice maker is also equipped with ice quantity indicator, which can display the remaining ice quantity in the ice storage basket at any time.
- 【Hassle-free Self-cleaning Function】Bid farewell to laborious cleaning tasks. A mere 5-second press of the ON/OFF button activates the ice machine countertop's self-cleaning feature. In just 10 minutes, a brand-new ice maker emerges, ready to serve you with fresh ice. Another features is the convenient drain plug for quick and easy drainage, perfect for busy kitchens or outdoor events.
- 【Compact & Space-Saving Design】Our countertop nugget ice maker has compact dimensions of D16.34" x W10.63" x H16.93", It can fit on most countertops and tabletops easily, and is ideal for home, office, kitchen, RV, etc.
Specifications:
- Brand: COWSAR
- Model Name: HZB-20DN-BLACK
- Product Dimensions: 16.34"D x 10.63"W x 16.93"H
- Capacity: 2.4 Liters
- Wattage: 200 watts
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