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Shipping & Delivery
Shipping Policy
At Mart Out, we are committed to delivering your order quickly and efficiently throughout the United States.
Processing Time
Orders are typically processed within 1 business day after payment confirmation.
Shipping Time
We currently ship within the United States only.
Estimated delivery time:
3–5 Business Days
Please note that delivery times are estimates and may occasionally vary due to weather conditions, carrier delays, holidays, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Mart Out is not responsible for delays or losses resulting from incorrect shipping details provided at checkout.
Lost or Delayed Packages
If your package is delayed or appears lost, please contact our customer support team and we will work with the shipping carrier to assist you.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Return & Refund
Refund & Return Policy
At Mart Out, customer satisfaction is our top priority.
Returns
We accept returns within 30 days of delivery.
To qualify for a return:
• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase is required.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and provide photos of the issue.
Refunds
After receiving and inspecting your returned item, we will notify you regarding the approval of your refund.
Approved refunds will be processed to the original payment method within 5–10 business days.
Return Shipping Costs
Customers may be responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect product.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Description
The Electactic Countertop Ice Maker is built for fast, reliable performance with the features that matter most.
Key Features:
- Ice Making in Just 6 Minutes: The Electactic Countertop Ice Maker delivers the first batch of ice in only 6 minutes for fast and continuous ice production. Equipped with a 0.8L water tank, it can produce up to 26Lbs of ice per day, letting you enjoy fresh ice anytime
- 2 Adjustable Bullet Ice Sizes: Choose between two ice sizes to match different beverages. Small ice cubes cool drinks quickly for iced cola, juice, and other refreshing beverages, while larger ice cubes melt more slowly to keep whiskey and cocktails chilled longer with less dilution
- Auto Self-Cleaning: Enjoy clean and fresh ice cubes anytime with the built-in self-cleaning function. With just one touch, you can easily clean the interior of the machine, making daily maintenance simple and hassle-free
- Simple Operation: Just press one button to start making the ice cubes you need. The smart indicator light will automatically remind you when the ice basket is full or when more water is needed
- Compact Countertop Design: With a compact size of 12.2 inches D x 6.69 inches W x 13.58 inches H, this ice maker fits easily in small spaces for kitchens, offices, and homes. Built-in interior lighting and a transparent window allow you to conveniently monitor the ice-making process
Specifications:
- Brand: Electactic
- Model Name: Z5830N
- Product Dimensions: 12.2"D x 6.69"W x 13.58"H
- Capacity: 0.8 Liters
- Wattage: 50 watts
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