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Shipping & Delivery
Shipping Policy
At Mart Out, we are committed to delivering your order quickly and efficiently throughout the United States.
Processing Time
Orders are typically processed within 1 business day after payment confirmation.
Shipping Time
We currently ship within the United States only.
Estimated delivery time:
3–5 Business Days
Please note that delivery times are estimates and may occasionally vary due to weather conditions, carrier delays, holidays, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Mart Out is not responsible for delays or losses resulting from incorrect shipping details provided at checkout.
Lost or Delayed Packages
If your package is delayed or appears lost, please contact our customer support team and we will work with the shipping carrier to assist you.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Return & Refund
Refund & Return Policy
At Mart Out, customer satisfaction is our top priority.
Returns
We accept returns within 30 days of delivery.
To qualify for a return:
• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase is required.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and provide photos of the issue.
Refunds
After receiving and inspecting your returned item, we will notify you regarding the approval of your refund.
Approved refunds will be processed to the original payment method within 5–10 business days.
Return Shipping Costs
Customers may be responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect product.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Description
The Euhomy Countertop Ice Maker Machine with Handle is built for fast, reliable performance with the features that matter most.
Key Features:
- 6 Mins Ice-Making & Ultra Quieter: Our Euhomy ice maker only takes 6mins that will enjoy the first batch of fresh bullet ice. With a 1.2L water tank and powerful compressor, the portable ice maker easily makes maximum ice capacity to 26lbs ice per day and holds up to 1.3lbs ice at a time. Also, our ice maker is not only excellent in refrigeration, but also at less than 45db normal noise, ensuring a comfortable and quiet environment to enjoy ice-making, similar to a working freezer.
- Portable Design & Perfect Bullet Ice: Our ice maker comes with a sturdy handle, weighs only 13lbs and with compact size 11.57(L)*11.42(W)*8.74(H)in. Those features make ice maker easy to carry and perform well on any occasions like Kitchen/Home/Camping/RV/Party/Dorm. Also, the newly designed countertop ice maker produce the most popular bullet-shaped smooth ice cubes, which won't stick together easily or hurt your hands or mouth even are perfect for cold drinks, iced coffee or chew as snacks.
- Smart Operation & Self-Cleaning: The ice maker has advanced infrared sensor. The "ICE FULL" indicator flashes remind you to take out ice to prevent overflowing when the basket is full. And it'll remind you to add water by flashing "ADD WATER". Additionly, the compact ice maker has a one-touch auto-cleaning function. Press the “ON/OFF” for 5s after adding water to run automatic mode for 30mins. Not only are your hands-free but also you get a clean ice maker.
- User Friendly & Simple Operation: Euhomy ice maker is a popular and classic model of the moment adopts large see-through window visualized, allowing viewing of the interior ice-making. Equipped with a 170w upgraded compressor that 4kWh/24H energy consumption to save your electricity bills. And with a easy-to-operate controlable panel for faster operation in just two steps, adding water and press "ON/OFF". Then our ice maker will provide you fresh bullet ice for you and your member timely.
- Superior Quality & Warranty Promise: Include handle, ice basket, ice scoop, manual and well-designed package can as gifts. Our Mission is committed to providing customers with premium Euhomy ice maker at a reasonable price. You totally deserve a more exquisite life! We offer ① 12-month warranty from the original purchase date; ② Lifetime technical service support. Suppose you have any questions about using our Ice Maker, Our 7*24-hour customer support is always ready to help you!
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