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Shipping & Delivery
Shipping Policy
At Mart Out, we are committed to delivering your order quickly and efficiently throughout the United States.
Processing Time
Orders are typically processed within 1 business day after payment confirmation.
Shipping Time
We currently ship within the United States only.
Estimated delivery time:
3–5 Business Days
Please note that delivery times are estimates and may occasionally vary due to weather conditions, carrier delays, holidays, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Mart Out is not responsible for delays or losses resulting from incorrect shipping details provided at checkout.
Lost or Delayed Packages
If your package is delayed or appears lost, please contact our customer support team and we will work with the shipping carrier to assist you.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Return & Refund
Refund & Return Policy
At Mart Out, customer satisfaction is our top priority.
Returns
We accept returns within 30 days of delivery.
To qualify for a return:
• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase is required.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and provide photos of the issue.
Refunds
After receiving and inspecting your returned item, we will notify you regarding the approval of your refund.
Approved refunds will be processed to the original payment method within 5–10 business days.
Return Shipping Costs
Customers may be responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect product.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Description
The Euhomy Nugget Ice Maker Countertop is built for fast, reliable performance with the features that matter most.
Key Features:
- Fast and Endless Ice Supply: The Euhomy countertop nugget ice maker delivers soft, chewable ice in just 7 minutes. Featuring a 1.1L water tank, this portable nugget ice maker countertop produces up to 35 pounds of refreshing pebble ice every 24 hours. Enjoy a continuous supply of fresh nugget ice for home use or entertaining and no more store runs for ice!
- Chewable and Crunchable Nugget Ice: Do you love chewing ice and chilled drinks? EUHOMY countertop sonic ice maker machine produces crunchy, slow-melting nugget ice with authentic flavor. Our joyful nugget Ice perfect for snacking on its own or adding to cocktails, sodas, and more. Every choice is a great one!
- Easy to Use: Worried about complicated operation? Don’t be. Our pebble ice maker machine is designed with simplicity in mind—just press the "ICE" button, and the pellet ice makers countertop starts making pellet ice for you immediately.
- Automatic Deep Cleaning: Equipped with a built-in self-cleaning system, this small nugget countertop ice maker eliminates tedious manual scrubbing. Simply press and hold the "CLEAN" button for about 5 seconds to activate the cleaning cycle and effortless maintenance for continuous fresh ice.
- Compact Design and Reliable Support: With compact dimensions of 11 x 9.1 x 12.6 inches, our compact nugget ice makers countertop easily fits on most countertops and it is good ideal for use at home, in the office, kitchen, RV, and more. Should you have any questions while using the portable ice maker, our support team is always here to assist you. Note: If your unit appears blue/green, that is the protective film—simply remove it before use.
Specifications:
- Brand: EUHOMY
- Model Name: IM013-NSI-USEH
- Product Dimensions: 11"D x 9.1"W x 12.6"H
- Capacity: 34 Pounds
- Wattage: 130 watts
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