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Shipping & Delivery
Shipping Policy
At Mart Out, we are committed to delivering your order quickly and efficiently throughout the United States.
Processing Time
Orders are typically processed within 1 business day after payment confirmation.
Shipping Time
We currently ship within the United States only.
Estimated delivery time:
3–5 Business Days
Please note that delivery times are estimates and may occasionally vary due to weather conditions, carrier delays, holidays, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Mart Out is not responsible for delays or losses resulting from incorrect shipping details provided at checkout.
Lost or Delayed Packages
If your package is delayed or appears lost, please contact our customer support team and we will work with the shipping carrier to assist you.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Return & Refund
Refund & Return Policy
At Mart Out, customer satisfaction is our top priority.
Returns
We accept returns within 30 days of delivery.
To qualify for a return:
• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase is required.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and provide photos of the issue.
Refunds
After receiving and inspecting your returned item, we will notify you regarding the approval of your refund.
Approved refunds will be processed to the original payment method within 5–10 business days.
Return Shipping Costs
Customers may be responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect product.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Description
The Seasand Ice Maker Countertop is built for fast, reliable performance with the features that matter most.
Key Features:
- 【Compac & Portable】 This ice maker measures 9.84 "D X 11.88" W X 14.76 "H (25 * 30.2 * 37.5cm) and weighs 20.94 lbs (9.5kg). Space-saving and easy to carry, it's perfect for home, office and camping, giving you easy access to ice whenever and wherever you need it.
- 【2 Ways to Add Water】 The water can be connected to the water inlet of the machine through a silicone hose, and the water is automatically fed, so you don't need to worry about not having enough water to make ice. You can also manually remove the ice box and pour drinkable water, but the water level should not exceed the maximum water level.
- 【Efficient Ice Making & Reservation Ice Making 】 With a capacity of up to 33 pounds per day, this ice maker is capable of meeting the needs of most family and recreational activities in a single day. Each cycle (every 13 to 25 minutes) makes 24 ice cubes, so you don't have to wait long to enjoy a cold drink. Press the " TIMING " button once to set an appointment time (1-24 hours) for your convenience.In addition, the ice machine is equipped with an ice shovel and an ice basket with an ice storage capacity of 3.30 pounds.
- 【Liquid Crystal Display & Visualization Window】 Equipped with an intuitive LCD screen, it can better operate the ice machine, show the ice status and remind the problem, so that the ice machine is easier to use. The visual viewing window allows monitoring and capacity checking of the ice making process, ensuring easy and clear viewing of the ice making progress.
- 【Smart Self-Cleaning】 In the standby mode, press and hold the "TIMING" button for 5 seconds to enter the cleaning mode, and the cleaning time is 20 minutes. Please clean your ice machine regularly to ensure that the machine and ice are clean.
Specifications:
- Brand: SEASAND
- Model Name: Ice Maker
- Product Dimensions: 11.88"D x 9.84"W x 14.76"H
- Capacity: 3.3 Pounds
- Voltage: 110 Volts
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