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Shipping & Delivery
Shipping Policy
At Mart Out, we are committed to delivering your order quickly and efficiently throughout the United States.
Processing Time
Orders are typically processed within 1 business day after payment confirmation.
Shipping Time
We currently ship within the United States only.
Estimated delivery time:
3–5 Business Days
Please note that delivery times are estimates and may occasionally vary due to weather conditions, carrier delays, holidays, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Mart Out is not responsible for delays or losses resulting from incorrect shipping details provided at checkout.
Lost or Delayed Packages
If your package is delayed or appears lost, please contact our customer support team and we will work with the shipping carrier to assist you.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Return & Refund
Refund & Return Policy
At Mart Out, customer satisfaction is our top priority.
Returns
We accept returns within 30 days of delivery.
To qualify for a return:
• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase is required.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and provide photos of the issue.
Refunds
After receiving and inspecting your returned item, we will notify you regarding the approval of your refund.
Approved refunds will be processed to the original payment method within 5–10 business days.
Return Shipping Costs
Customers may be responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect product.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Description
The Kismile Countertop Ice Maker with 1.2L Top Water Tank is built for fast, reliable performance with the features that matter most.
Key Features:
- 6 Mins Ice-Making & 2 Size Bullet Ice : Enjoy fresh bullet ice in as little as 6 minutes with the Kismile ice maker. Produces up to 26.5 lbs of ice per day with a 1.1 lb storage capacity. Choose between two sizes (small & large) to suit your needs—small cubes keep drinks chilled longer, while larger cubes deliver rapid cooling. Smooth, rounded ice is gentle on hands and mouth, making it perfect for everyday use
- Dual Water Tank : This ice maker countertop features a dual water system, including a 0.8L internal tank and a 1.2L top tank, which helps extend the ice-making cycle and reduce the need for frequent refills—perfect for daily use and gatherings
- Portable Design & Low Noise Operation: Measuring just 7.09 x 12.99 x 15.35 inches, this portable ice machine fits easily on any surface. Its lightweight, portable design makes it ideal for kitchens, offices, bars, camping trips, RVs, and parties. Operating at under 45 dB, the Countertop Ice Maker runs quietly, making it suitable even for workspaces or shared environments
- Smart Operation & Self-Cleaning Function: The built-in LED display features clear indicators for “Add Water” and “Ice Full,” so you always know when to refill or remove ice. Designed for convenience, this ice maker countertop also includes a one-touch self-cleaning function, helping keep the countertop ice maker machine clean with minimal effort
- User-Friendly Control & Simple Operation: Enjoy fresh ice in just 2 easy steps—fill the water tank and turn on the portable ice makers machine. Designed for everyday convenience, this portable ice makers also features a transparent viewing window, allowing you to easily monitor the ice-making process at a glance
Specifications:
- Brand: Kismile
- Model Name: ice maker
- Product Dimensions: 12.09"D x 7.09"W x 15.35"H
- Capacity: 2 Liters
- Voltage: 110 Volts
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