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Shipping & Delivery
Shipping Policy
At Mart Out, we are committed to delivering your order quickly and efficiently throughout the United States.
Processing Time
Orders are typically processed within 1 business day after payment confirmation.
Shipping Time
We currently ship within the United States only.
Estimated delivery time:
3–5 Business Days
Please note that delivery times are estimates and may occasionally vary due to weather conditions, carrier delays, holidays, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Mart Out is not responsible for delays or losses resulting from incorrect shipping details provided at checkout.
Lost or Delayed Packages
If your package is delayed or appears lost, please contact our customer support team and we will work with the shipping carrier to assist you.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Return & Refund
Refund & Return Policy
At Mart Out, customer satisfaction is our top priority.
Returns
We accept returns within 30 days of delivery.
To qualify for a return:
• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase is required.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and provide photos of the issue.
Refunds
After receiving and inspecting your returned item, we will notify you regarding the approval of your refund.
Approved refunds will be processed to the original payment method within 5–10 business days.
Return Shipping Costs
Customers may be responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect product.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Description
The Kismile Countertop Nugget Ice Maker is built for fast, reliable performance with the features that matter most.
Key Features:
- 【Rapid Ice Output & Long-Lasting Cold】 New nugget ice maker delivers boosted ice-making performance! Featuring a 2.4L removable water tank, it generates 44 lbs of ice daily, satisfying home and party needs. Thickened insulation keeps ice frozen for 5 hours, eliminating sudden ice shortages and frequent store trips.
- 【Chewable Nugget Ice & Flavor Lock】 Ditch hard ice cubes for soft, crunchy, tooth-friendly nugget ice. Its slow-melting trait preserves drink flavors without dilution, perfect for slushies, cocktails and more. An ice level indicator shows remaining ice in real time for easy refilling.
- 【Contactless Dispensing & Clean Design】 Adopts contactless ice-dispensing for hygiene. The sleek stainless steel body is durable and stylish—just place a cup under the dispenser and flip the lever. No scoops or tray struggles, avoiding contamination.
- 【One-Click Self-Cleaning & Easy Maintenance】 Press the ON/OFF button for 5 seconds to start self-cleaning, which finishes in 10 minutes. A convenient drain plug enables quick drainage, ideal for busy kitchens and outdoor use.
- 【Compact Size & Reliable Support】 Measuring 16.34"D x 10.63"W x 16.93"H, this space-saving ice maker fits most countertops, suitable for homes, offices, RVs, etc. We offer reliable after-sales service for worry-free use.
Specifications:
- Brand: Kismile
- Model Name: HZB-20DN SILVER
- Product Dimensions: 16.34"D x 10.63"W x 16.93"H
- Capacity: 2.4 Liters
- Wattage: 200 watts
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