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Shipping & Delivery
Shipping Policy
At Mart Out, we are committed to delivering your order quickly and efficiently throughout the United States.
Processing Time
Orders are typically processed within 1 business day after payment confirmation.
Shipping Time
We currently ship within the United States only.
Estimated delivery time:
3–5 Business Days
Please note that delivery times are estimates and may occasionally vary due to weather conditions, carrier delays, holidays, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Mart Out is not responsible for delays or losses resulting from incorrect shipping details provided at checkout.
Lost or Delayed Packages
If your package is delayed or appears lost, please contact our customer support team and we will work with the shipping carrier to assist you.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Return & Refund
Refund & Return Policy
At Mart Out, customer satisfaction is our top priority.
Returns
We accept returns within 30 days of delivery.
To qualify for a return:
• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase is required.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and provide photos of the issue.
Refunds
After receiving and inspecting your returned item, we will notify you regarding the approval of your refund.
Approved refunds will be processed to the original payment method within 5–10 business days.
Return Shipping Costs
Customers may be responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect product.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Description
The Kismile Ice Maker Countertop is built for fast, reliable performance with the features that matter most.
Key Features:
- 【Rapid Ice Making for Daily Convenience】This countertop ice maker produces 8 smooth bullet ice cubes in as little as 6–13 minutes, with a maximum capacity of 26 lbs per day. Designed as a reliable portable ice machine, it’s ideal for everyday use in kitchens, offices, apartments, and RVs—keeping fresh ice ready whenever you need it.
- 【User-Friendly Design with Auto Cleaning】Equipped with a clear LED indicator panel, this ice maker machine countertop notifies you of low water levels and a full ice basket for hassle-free operation. The built-in automatic self-cleaning function helps the ice maker maintain a clean interior, supporting consistent performance and fresh-tasting ice over time.
- 【Classic Bullet Ice – Smooth & Drink-Friendly】The bullet shaped ice cubes feature a rounded, hollow design that is gentle on glassware and easy to chew. This portable ice maker delivers clean, evenly formed ice that works perfectly for iced drinks, coffee, juice, cocktails, and everyday beverages.
- 【2 Ice Sizes for Flexible Use】With two size options, this Kismile ice maker lets you customize your ice based on your needs. Smaller cubes chill drinks quickly, while larger cubes melt more slowly—ideal for home bars, gatherings, or daily hydration.
- 【Space-Saving Design for Any Space】With dimensions of 13.5” x 12.36” x 6.69”, this small ice maker is designed for space-saving convenience. Its compact footprint makes it a great fit for countertops with limited space, while still delivering a steady ice supply—perfect for personal use, small households, RV travel, and desktop placement.
Specifications:
- Brand: Kismile
- Model Name: ice maker999
- Product Dimensions: 13.5"D x 6.69"W x 12.36"H
- Capacity: 26 Pounds
- Voltage: 110 Volts
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