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Shipping & Delivery
Shipping Policy
At Mart Out, we are committed to delivering your order quickly and efficiently throughout the United States.
Processing Time
Orders are typically processed within 1 business day after payment confirmation.
Shipping Time
We currently ship within the United States only.
Estimated delivery time:
3–5 Business Days
Please note that delivery times are estimates and may occasionally vary due to weather conditions, carrier delays, holidays, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Mart Out is not responsible for delays or losses resulting from incorrect shipping details provided at checkout.
Lost or Delayed Packages
If your package is delayed or appears lost, please contact our customer support team and we will work with the shipping carrier to assist you.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Return & Refund
Refund & Return Policy
At Mart Out, customer satisfaction is our top priority.
Returns
We accept returns within 30 days of delivery.
To qualify for a return:
• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase is required.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and provide photos of the issue.
Refunds
After receiving and inspecting your returned item, we will notify you regarding the approval of your refund.
Approved refunds will be processed to the original payment method within 5–10 business days.
Return Shipping Costs
Customers may be responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect product.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Description
The Heaitmay Large Capacity Nugget Ice Makers Countertop One-Click Operation Self-Cleaning Portable Ice Maker 41lbs/24H with There is A Detachable 0.8 Gallons Water Tank Ice Machine is built for fast, reliable performance with the features that matter most.
Key Features:
- Unique Nugget Ice Maker: Our countertop ice machine stands out for its ability to produce block ice, which is different from regular hard ice cubes. It uses a highly efficient compressor to quickly compress the ice flakes to create a delicious and refreshing nugget of ice. Enjoy the best taste and experience faster drink cooling.
- Ice Cubes Chewable: Made from crushed ice machined from stainless steel blades, this soft, brittle texture differs from traditional hard ice cubes to provide chewable, crunchy, mouth-watering block ice.
- Large capacity countertop ice makers: Built-in 0.3 gallons water storage tank andExternal 0.8 gallons water storage tank tomeet the needs of all-day ice production.
- Fast Ice Cube Output: This ice maker can output 41 pounds/24 hours of professional ice cubes, and it can be made in 6-10 minutes, so you never have to worry about running out.
- Automatic Cleaning: Cleaning is effortless. Simply press and hold the cleaning button for 3 seconds, and the machine will automatically start its water circulation system, achieving a seamless cleaning process. In just 3 minutes, the device will be completely cleaned, and the used water will be conveniently discharged through the drain.
Specifications:
- Brand: Heaitmay
- Model Name: Ice Maker 44
- Product Dimensions: 9.6"D x 9.6"W x 15.6"H
- Capacity: 41 Pounds
- Wattage: 110 watts
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