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Shipping & Delivery
Shipping Policy
At Mart Out, we are committed to delivering your order quickly and efficiently throughout the United States.
Processing Time
Orders are typically processed within 1 business day after payment confirmation.
Shipping Time
We currently ship within the United States only.
Estimated delivery time:
3–5 Business Days
Please note that delivery times are estimates and may occasionally vary due to weather conditions, carrier delays, holidays, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Mart Out is not responsible for delays or losses resulting from incorrect shipping details provided at checkout.
Lost or Delayed Packages
If your package is delayed or appears lost, please contact our customer support team and we will work with the shipping carrier to assist you.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Return & Refund
Refund & Return Policy
At Mart Out, customer satisfaction is our top priority.
Returns
We accept returns within 30 days of delivery.
To qualify for a return:
• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase is required.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and provide photos of the issue.
Refunds
After receiving and inspecting your returned item, we will notify you regarding the approval of your refund.
Approved refunds will be processed to the original payment method within 5–10 business days.
Return Shipping Costs
Customers may be responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect product.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Description
The Cowsar Nugget Countertop Ice Maker is built for fast, reliable performance with the features that matter most.
Key Features:
- Nugget Ice in 15 Minutes – Fast & Quiet：Fill the water tank, press start, and enjoy your first batch of soft, chewable nugget ice in about 15 minutes. Unlike traditional hard cubes, nugget ice absorbs drink flavors, won’t damage your blender, and is gentle on teeth. Perfect for morning iced coffee, smoothies, or cocktails.
- Measured Dispensing – Hands-Free & Hygienic：No scoop, no contact. Simply place your cup, touch the button, and the machine dispenses the exact amount of nugget ice directly into your glass. Ideal for busy kitchens, home bars, and offices where cleanliness and convenience matter most.
- 33 Lbs Per Day with Ice Full Minder：Produces up to 33 lbs of fresh nugget ice every 24 hours to keep up with parties, barbecues, and daily family use. When the basket reaches capacity, the Ice Full Minder automatically stops production to prevent overflow and save energy.
- Sensor-Activated Auto Lighting for Easy Dispensing：A soft LED light automatically turns on when you approach, illuminating the dispensing area so you can position your cup with confidence—even in a dark kitchen or home bar at night. One-touch self-cleaning keeps the machine fresh without scrubbing.
- Compact Countertop Design for Home, Office & Kitchen：With a sleek black finish and a space-saving footprint, this countertop nugget ice maker fits neatly into any setting—kitchen island, office pantry, RV, or basement bar. Quiet, portable, and ready whenever you need chewable pebble ice.
Specifications:
- Brand: COWSAR
- Model Name: Nugget ice maker
- Product Dimensions: 16.65"D x 7.95"W x 14.88"H
- Capacity: 33 Pounds
- Wattage: 230 watts
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