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Shipping & Delivery
Shipping Policy
At Mart Out, we are committed to delivering your order quickly and efficiently throughout the United States.
Processing Time
Orders are typically processed within 1 business day after payment confirmation.
Shipping Time
We currently ship within the United States only.
Estimated delivery time:
3–5 Business Days
Please note that delivery times are estimates and may occasionally vary due to weather conditions, carrier delays, holidays, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Mart Out is not responsible for delays or losses resulting from incorrect shipping details provided at checkout.
Lost or Delayed Packages
If your package is delayed or appears lost, please contact our customer support team and we will work with the shipping carrier to assist you.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Return & Refund
Refund & Return Policy
At Mart Out, customer satisfaction is our top priority.
Returns
We accept returns within 30 days of delivery.
To qualify for a return:
• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase is required.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and provide photos of the issue.
Refunds
After receiving and inspecting your returned item, we will notify you regarding the approval of your refund.
Approved refunds will be processed to the original payment method within 5–10 business days.
Return Shipping Costs
Customers may be responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect product.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Description
The Tuatnut Nugget Ice Maker is built for fast, reliable performance with the features that matter most.
Key Features:
- 5min Ice Making & 44LBS Ice Production: Nugget ice maker delivers in just 5 minutes. It can produce 44 pounds of ice per day, making it perfect for family use or parties. Enjoy endless exquisite crushed ice ice anytime, no more store runs needed!
- Chewable & Crunchable Nugget Ice: The ice makers countertop produces chewable pellet ice. Its delightful crisp texture comes from tightly layered ice cubes that melt slowly without diluting the drink, preserving its flavor. Ideal for slushies, cocktails, sodas, and more. Operating Noise: ≤45dB
- 0.5Gal Water Tank & 2.65LB Ice Storage：The 0.5-gallon built-in water tank can make 2 pounds pebble ice without frequent refills. 2.65 pounds storage bin allows you to use pellet ice at any time, and it is detachable for easy cleaning
- Self-Cleaning & Light Function: The countertop ice maker has a self-cleaning function to ensure fresh ice cubes. Simply press the “CLEAN” button for a deep clean, saving time and effort. The built-in "LIGHT" function ensures easy and convenient scooping of ice, whether it's for a late-night drink or in your dimly lit kitchen
- Durable and After-sales Service: Our newly upgraded ice maker nugget offer longer life. We will provide 24 months after-sales support. If you encounter any issues with your pebble ice maker, simply send us an email and we'll respond promptly 24/7.
Specifications:
- Brand: TUATNUT
- Model Name: Ice Maker Countertop
- Product Dimensions: 13.58"D x 9.45"W x 14.8"H
- Capacity: 3 Pounds
- Voltage: 110 Volts
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