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Shipping & Delivery
Shipping Policy
At Mart Out, we are committed to delivering your order quickly and efficiently throughout the United States.
Processing Time
Orders are typically processed within 1 business day after payment confirmation.
Shipping Time
We currently ship within the United States only.
Estimated delivery time:
3–5 Business Days
Please note that delivery times are estimates and may occasionally vary due to weather conditions, carrier delays, holidays, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Mart Out is not responsible for delays or losses resulting from incorrect shipping details provided at checkout.
Lost or Delayed Packages
If your package is delayed or appears lost, please contact our customer support team and we will work with the shipping carrier to assist you.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Return & Refund
Refund & Return Policy
At Mart Out, customer satisfaction is our top priority.
Returns
We accept returns within 30 days of delivery.
To qualify for a return:
• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase is required.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and provide photos of the issue.
Refunds
After receiving and inspecting your returned item, we will notify you regarding the approval of your refund.
Approved refunds will be processed to the original payment method within 5–10 business days.
Return Shipping Costs
Customers may be responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect product.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Description
The ipolo Nugget Ice Maker Countertop: 33lb/Day is built for fast, reliable performance with the features that matter most.
Key Features:
- Chewable Nugget Ice — Café-Style at Home: Soft, crunchy chewable nugget ice upgrades water, iced coffee, soda, and cocktails. A premium nugget ice maker countertop that makes everyday sips feel like a treat.
- Ice Maker that Starts Fast and Keeps Up: Get your first ice in about 10 minutes, and make up to 33 lb/day (results vary by room temp & water). For a typical 16 oz cup filled 1/2 with ice, you’ll have plenty for family refills. Made to produce fresh ice on demand — for longer storage, simply transfer extra ice to your freezer. Quick tip: If ice piles up near the sensor, simply level the ice basket for smooth, continuous making.
- One-Press Self-Cleaning — Less Work, More Yes: Built-in self-cleaning keeps routine upkeep simple, so great-tasting ice doesn’t feel like a chore. Press once, stay consistent — an easy-care nugget ice maker made for real-life routines.
- Real-Life Sound (Placement Matters): Like most countertop ice makers, it produces a steady background sound while running. About 50dB (running dishwasher) at 4ft. Better placed where you gather — kitchen, bar area, office corner — not in bedrooms or quiet sleeping spaces. Compact footprint fits on most countertops.
- Black Stainless Steel Upgrade + TDS Pen + 3-Year Limited Warranty: Premium black stainless steel exterior resists everyday wear and wipes clean easily, elevating your ice machine setup. Includes a TDS water-quality pen + stainless steel ice scoop + easy-to-use hook, backed by a 3-year limited warranty and responsive support.
- Skip the Line for Chewable Ice: Enjoy the soft nugget ice you love right at home. Great for iced tea, lemonade, soda, iced coffee, and game-day refills when everyone wants a cold drink.
Specifications:
- Brand: ipolo
- Model Name: IP-33NB
- Product Dimensions: 11.3"D x 8.7"W x 12.7"H
- Capacity: 33 Pounds
- Wattage: 192 watts
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