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Shipping & Delivery
Shipping Policy
At Mart Out, we are committed to delivering your order quickly and efficiently throughout the United States.
Processing Time
Orders are typically processed within 1 business day after payment confirmation.
Shipping Time
We currently ship within the United States only.
Estimated delivery time:
3–5 Business Days
Please note that delivery times are estimates and may occasionally vary due to weather conditions, carrier delays, holidays, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Mart Out is not responsible for delays or losses resulting from incorrect shipping details provided at checkout.
Lost or Delayed Packages
If your package is delayed or appears lost, please contact our customer support team and we will work with the shipping carrier to assist you.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Return & Refund
Refund & Return Policy
At Mart Out, customer satisfaction is our top priority.
Returns
We accept returns within 30 days of delivery.
To qualify for a return:
• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase is required.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and provide photos of the issue.
Refunds
After receiving and inspecting your returned item, we will notify you regarding the approval of your refund.
Approved refunds will be processed to the original payment method within 5–10 business days.
Return Shipping Costs
Customers may be responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect product.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Description
The Qausou Nugget Ice Maker Countertop is built for fast, reliable performance with the features that matter most.
Key Features:
- 🧊 5-Minute Fast Ice Making & 44 lbs Daily Production – Start enjoying chewable nugget ice in just 5 minutes. Produces up to 44 lbs of ice per day—ideal for home use, parties, and everyday chilling. Never run out of ice again!
- ❄ Chewable & Slow-Melting Pellet Ice – Creates soft, crunchy nugget ice with a layered texture that melts slowly, keeping drinks flavorful without dilution. Perfect for sodas, cocktails, slushies, and straight snacking.
- 🔇 Quiet Operation & Practical Tank Design – Runs at ≤45 dB for minimal disturbance. Features a 0.5-gallon built-in water tank and a removable 2.65-lb ice storage basket—easy to refill, use, and clean.
- 💡 Self-Cleaning Function & Built-In Ice Light – One-touch cleaning cycle keeps your ice fresh and the machine hygienic. The interior light makes it easy to scoop ice, day or night.
- 🛡️ ETL Certified Safety & 24-Month Support – Designed with ETL-certified safety and backed by a 24-month warranty. Our dedicated support team is ready to assist, and we fully stand behind the quality and reliability of your ice maker.
Specifications:
- Brand: QAUSOU
- Model Name: Nugget Ice Maker Countertop
- Product Dimensions: 13.58"D x 9.45"W x 14.8"H
- Capacity: 2.65 Pounds
- Wattage: 192 watts
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