Shipping & Delivery
Shipping Policy
At Mart Out, we are committed to delivering your order quickly and efficiently throughout the United States.
Processing Time
Orders are typically processed within 1 business day after payment confirmation.
Shipping Time
We currently ship within the United States only.
Estimated delivery time:
3–5 Business Days
Please note that delivery times are estimates and may occasionally vary due to weather conditions, carrier delays, holidays, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Mart Out is not responsible for delays or losses resulting from incorrect shipping details provided at checkout.
Lost or Delayed Packages
If your package is delayed or appears lost, please contact our customer support team and we will work with the shipping carrier to assist you.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Return & Refund
Refund & Return Policy
At Mart Out, customer satisfaction is our top priority.
Returns
We accept returns within 30 days of delivery.
To qualify for a return:
• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase is required.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and provide photos of the issue.
Refunds
After receiving and inspecting your returned item, we will notify you regarding the approval of your refund.
Approved refunds will be processed to the original payment method within 5–10 business days.
Return Shipping Costs
Customers may be responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect product.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Description
The Olixis Nugget Ice Maker Countertop is built for fast, reliable performance with the features that matter most.
Key Features:
- 【Soft Nugget Ice】 Enjoy soft, crunchy nugget ice that's gentle on teeth and cools drinks fast without diluting flavor. This nugget ice maker countertop produces up to 26 lbs of ice per day with a 6‑minute first batch. Includes a 2.65 lb removable basket.
- 【Auto-Cleaning & Quiet Operation】 Press and hold "CLEAN" for 3 seconds to start a 15‑minute self-cleaning cycle—no scrubbing or disassembly required. It runs at under 50dB for quiet operation, making it perfect for home, office, or RV use.
- 【Portable & Compact】 Compact 12.44 x 8.66 x 12.8 inch size and lightweight build make this portable ice maker easy to move. The 1.7L removable water tank requires no water line connection. Ideal for kitchen, camping, bar, or backyard gatherings.
- 【Smart Indicator Lights】 The "ICE FULL" light stops production and alerts you when the ice bin is ready; the "ADD WATER" light reminds you to refill. A clear viewing window lets you monitor the ice maker's progress at a glance.
- 【Thoughtful Design Details】 Built‑in ice scoop holder keeps the scoop handy yet out of the way. The soft, chewable nugget ice rapidly cools beverages while preserving full flavor—elevate every drink with this countertop ice machine.
Specifications:
- brand: OLIXIS
- Model Name: ZBJ-J01-GN
- Product Dimensions: 12.44"D x 8.66"W x 12.8"H
- Capacity: 1.7 Liters
- Wattage: 115 watts
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