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Shipping & Delivery
Shipping Policy
At Mart Out, we are committed to delivering your order quickly and efficiently throughout the United States.
Processing Time
Orders are typically processed within 1 business day after payment confirmation.
Shipping Time
We currently ship within the United States only.
Estimated delivery time:
3–5 Business Days
Please note that delivery times are estimates and may occasionally vary due to weather conditions, carrier delays, holidays, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Mart Out is not responsible for delays or losses resulting from incorrect shipping details provided at checkout.
Lost or Delayed Packages
If your package is delayed or appears lost, please contact our customer support team and we will work with the shipping carrier to assist you.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Return & Refund
Refund & Return Policy
At Mart Out, customer satisfaction is our top priority.
Returns
We accept returns within 30 days of delivery.
To qualify for a return:
• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase is required.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and provide photos of the issue.
Refunds
After receiving and inspecting your returned item, we will notify you regarding the approval of your refund.
Approved refunds will be processed to the original payment method within 5–10 business days.
Return Shipping Costs
Customers may be responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect product.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Description
The SageNest Portable Ice Makers Countertop with Handle is built for fast, reliable performance with the features that matter most.
Key Features:
- Fast Ice Production: This countertop ice maker features a high-performance compressor that produces 9 bullet-shaped ice cubes in just 6 minutes and up to 26.5 lbs per day. Perfect for quick refreshment, it ensures a steady ice supply for drinks, parties, and daily use without long waiting.
- Easy Operation: Designed for convenience, this portable ice maker only requires filling the 1.5L tank and pressing one button to start. Choose between two ice sizes—small cubes for seafood or beer, and large cubes for quickly chilling beverages like iced coffee.
- Smart Indicators: This ice maker machine includes a transparent lid for easy monitoring and indicator lights that alert you when water is low or the basket is full, ensuring smooth and hassle-free operation. For best results, transfer unused ice cubes to the refrigerator using the included scoop if not used immediately.
- Self-Cleaning Function: The ice machine maker countertop comes with a one-touch self-cleaning feature—just hold the power button for 5 seconds. It also operates quietly under 40dB, providing clean ice without disturbing your home or work environment.
- Compact & Portable: This small ice maker is lightweight and space-saving, making it ideal for countertops, offices, camping, RV trips, or parties. The sturdy handle allows easy carrying wherever you go.
Specifications:
- Brand: SageNest
- Model Name: Ice Maker
- Product Dimensions: 11.6"D x 8.8"W x 12.5"H
- Capacity: 1.5 Liters
- Voltage: 115 Volts
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