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Shipping & Delivery
Shipping Policy
At Mart Out, we are committed to delivering your order quickly and efficiently throughout the United States.
Processing Time
Orders are typically processed within 1 business day after payment confirmation.
Shipping Time
We currently ship within the United States only.
Estimated delivery time:
3–5 Business Days
Please note that delivery times are estimates and may occasionally vary due to weather conditions, carrier delays, holidays, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Mart Out is not responsible for delays or losses resulting from incorrect shipping details provided at checkout.
Lost or Delayed Packages
If your package is delayed or appears lost, please contact our customer support team and we will work with the shipping carrier to assist you.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Return & Refund
Refund & Return Policy
At Mart Out, customer satisfaction is our top priority.
Returns
We accept returns within 30 days of delivery.
To qualify for a return:
• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase is required.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and provide photos of the issue.
Refunds
After receiving and inspecting your returned item, we will notify you regarding the approval of your refund.
Approved refunds will be processed to the original payment method within 5–10 business days.
Return Shipping Costs
Customers may be responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect product.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Description
The Soopyk Self Cleaning Countertop Nugget Ice Maker Machine with Ice Scoop 33lbs Daily Capacity Pellet Ice Maker is built for fast, reliable performance with the features that matter most.
Key Features:
- 🍻【Fast and Efficient】The SOOPYK nugget ice maker countertop delivers your first batch of soft, chewable ice in just 7-10 minutes. With its 2L water tank capacity, this portable ice maker produce up to 33 pounds of pebble ice per day. And it can store up to 2.2 lbs of ice. NOTE, this machine does NOT keep ice cold.
- 🍻 【Auto Self Cleaning】Press clean button to activate the automatic cleaning function. Large viewing window and indicator lights let you know when the basket is full or when more water is needed, while any unused ice melts back into the reservoir for future use .
- 🍻【Easy to Use】Simply fill the reservoir with water to start making ice. No water hookup needed—just plug in and fill the reservoir for immediate use. SOOPYK ice maker recycles the water after ice melts .
- 🍻【LED Display】Electronic controls for ease of use. Features an easy-to-read push-button design for a comfortable use.Offers on-time ice production. When there is not enough water in the water tank, the indicator will light up, reminding you to add more water. Or when the ice bucket is full, the ice maker it will remind you to remove the extra ice cubes, so the ice maker can start to make more ice.
- 🍻【Compact Design 】The SOOPYK nuggect ice maker boasts a compact 9.4"×13.5"×14.8" frame that fits perfectly on any countertop. Ideal for homes, offices, and kitchens.
- 🍻【Night Light】Click the light button to turn on the light light. The machine will stop making ice when the ice bin is full or there is no water in the reservoir
- 🍻【Accessories】 Every unit comes with an ice scoop. You can then use the ice scoop to quickly and effortlessly dish out ice to your friends, family, or machines.
- ONE YEAR WARRANTY:Durable construction is backed by 1 year warranty and 30 day return policy. Please contact us if you have any problems with your water cooler.
Specifications:
- Brand: SOOPYK
- Model Name: SOIC1512BK
- Product Dimensions: 13.5"D x 9.5"W x 14.8"H
- Capacity: 2 Liters
- Wattage: 110 watts
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