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Shipping & Delivery
Shipping Policy
At Mart Out, we are committed to delivering your order quickly and efficiently throughout the United States.
Processing Time
Orders are typically processed within 1 business day after payment confirmation.
Shipping Time
We currently ship within the United States only.
Estimated delivery time:
3–5 Business Days
Please note that delivery times are estimates and may occasionally vary due to weather conditions, carrier delays, holidays, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Mart Out is not responsible for delays or losses resulting from incorrect shipping details provided at checkout.
Lost or Delayed Packages
If your package is delayed or appears lost, please contact our customer support team and we will work with the shipping carrier to assist you.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Return & Refund
Refund & Return Policy
At Mart Out, customer satisfaction is our top priority.
Returns
We accept returns within 30 days of delivery.
To qualify for a return:
• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase is required.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and provide photos of the issue.
Refunds
After receiving and inspecting your returned item, we will notify you regarding the approval of your refund.
Approved refunds will be processed to the original payment method within 5–10 business days.
Return Shipping Costs
Customers may be responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect product.
Contact Information
Company Name: Mart Out
Email: support@martout.com
Phone: +1 (817) 254-3340
Company Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Warehouse Address:
210 S Stagecoach Trl, San Marcos, Texas 78666, United States
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We aim to respond to all customer inquiries within 24 hours.
Description
The Silonn Ice Maker Countertop is built for fast, reliable performance with the features that matter most.
Key Features:
- PERFECT COMPACT SIZE: Measuring only 8.7 x 11.4 x 11.6 inches in size, the ice maker can easily fit on the countertop, kitchen island, or desk without taking up too much space
- EFFICIENT ICE MAKING: Make bullet-shaped ice cubes in just 6 minutes! The powerful compressor can produce up to 26 lbs per day with 1.3 lbs storage capacity. The 1.2 L water tank keeps the machine topped up and ready to go
- CONVENIENT PORTABLE ICE MAKER: The sturdy handle makes the ice maker countetop easy to carry, while the scoop attaches to the basket for convenient storage. Weighing just 13.7 lbs, you can take this compact ice machine room to room or to an event with ease
- SIMPLE CONTROL PANEL: Enjoy fresh ice with 3 easy steps! Fill the reservoir, switch the unit on, then select small or large ice cubes. The ice maker machine features an indicator light to notify when water needs to be added or ice is full. Upgrade your home or office with ice makers that both fast and easy to use
- SELF-CLEANING FUNCTION: Keep your ice fresh and clean with the automatic self-cleaning function. Simply remove the basket, add water, then hold the CLEAN button for 5 seconds to activate. After 30 minutes, you’ll be ready to make a new batch
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